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Striking the Balance: 3 Higher Ed Process Improvement Success Strategies for 2024

Given the ever-increasing speed of change in higher education, JMA understands that – more than ever – schools need both quick fixes and sustainable, strategic, long-term solutions. Dealing with “urgent pain-points” caused by student or stakeholder experience “friction” or “process failure” may compel leaders to “find quick resolutions,” according to Victor Aluise, Vice President and […]