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Leaders: A Process Inventory Provides Org Insights Fast

Higher Ed – More Complex Than Ever Higher ed’s landscape is more complex than ever. Diverse student and faculty populations, decentralized organizational structures, new teaching modes, and constantly changing regulations have led to complex – and sometimes confusing – academic, research, and administrative environments. So how do you gather and use information effectively to manage […]

High-Impact Service Transformation Starts with a Process Inventory

Finding Opportunities to Improve in Higher Ed Higher ed’s landscape is more complex than ever. Diverse student and faculty populations, decentralized organizational structures, new teaching modes, and constantly changing regulations have led to complex – and sometimes confusing – academic, research, and administrative environments. So how do you gather and use information effectively to manage […]

Budget Challenges? Follow These 3 Steps to Streamline Processes

Tight Higher Ed Budget? Time to Process Streamline It may seem counterintuitive but – when budgets get tight – it’s time for targeted process streamlining. Here’s why. The initial reaction to financial challenges is to cut services, freeze hiring, and reduce operational expenditures. But now is the time to systematically review your processes and act […]

Frustrated student applying to college

Transforming Admissions Processes: How JMA Leads the Way in Process Innovation and Collaboration

Introduction The landscape of college and university admissions is rapidly evolving, requiring enrollment and admissions leaders to shift towards more innovative and collaborative approaches. Leaders like Liz Cheron, the new CEO of The Coalition for College, in speaking with Eric Hoover from The Chronicle, see enrollment leaders “taking a step back and asking critical questions…” […]