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Reimagining and
Transforming Higher Ed.

Engage > Envision > Execute > Empower

Process Reimagining

JMA facilitates four Process Reimagining methodologies which can be used independently or as part of a program to transform processes, start change management, and grow organizational capacity:

Process Streamlining • Process Inventory • Mandate Workshop • Business Process Reengineering (BPR)

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Strategic Enablement

JMA’s strategic enablement services include:

Strategic and Tactical Planning • Service Reviews • Communications, Change Management, and Change Leadership • Program and Project Management • Technology Assessment • Retreat Facilitation • Environmental Scans • Senior Leadership Advising and Interim Leadership

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JMA Insights

Leaders: A Process Inventory Provides Org Insights Fast

Higher Ed – More Complex Than Ever Higher ed’s landscape is more complex than ever. Diverse student and faculty populations, decentralized organizational structures, new teaching modes, and constantly changing regulations have led to complex – and sometimes confusing – academic, research, and administrative environments. So how do you gather and use information effectively to manage […]

High-Impact Service Transformation Starts with a Process Inventory

Finding Opportunities to Improve in Higher Ed Higher ed’s landscape is more complex than ever. Diverse student and faculty populations, decentralized organizational structures, new teaching modes, and constantly changing regulations have led to complex – and sometimes confusing – academic, research, and administrative environments. So how do you gather and use information effectively to manage […]

Budget Challenges? Follow These 3 Steps to Streamline Processes

Tight Higher Ed Budget? Time to Process Streamline It may seem counterintuitive but – when budgets get tight – it’s time for targeted process streamlining. Here’s why. The initial reaction to financial challenges is to cut services, freeze hiring, and reduce operational expenditures. But now is the time to systematically review your processes and act […]

35

years partnering with higher ed institutions

4

battle-tested process reimagining methodologies

60+

higher ed clients since 1988

100%

of consultants have experience working in higher ed

300+

projects completed

Meet the Team

Kevin Ciotta

Principal

Tracy Poole

Principal

John Marrazzo

Principal