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Transforming Admissions Processes: How JMA Leads the Way in Process Innovation and Collaboration

Frustrated student applying to college


The landscape of college and university admissions is rapidly evolving, requiring enrollment and admissions leaders to shift towards more innovative and collaborative approaches. Leaders like Liz Cheron, the new CEO of The Coalition for College, in speaking with Eric Hoover from The Chronicle, see enrollment leaders “taking a step back and asking critical questions…” about their admissions processes. At JMA, we help enrollment and admissions leaders, and their teams reimagine their admissions processes using our higher-ed tailored process improvement methodologies.

Process Innovation in Admissions

The need for innovation in admissions, as emphasized by Cheron in The Chronicle interview, aligns with JMA’s mission. We are committed to helping our clients transform their inefficient and ineffective processes, including admissions. Using our proven Process Innovation methodologies – Business Process Reengineering (BPR) and Process Streamlining (PS) – our clients have adapted to the changing needs of students and institutional stakeholders. Our methodologies are designed to optimize admissions processes, making them more efficient, effective, and student focused.

Collaboration & Partnership

In speaking with Eric Hoover from The Chronicle, Cheron understands the value of collaboration as a key driver of innovation. JMA believes in bringing those who participate in key processes, such as admissions together for concentrated time-periods to identify challenges and brainstorm solutions that align with leaders’ vision and strategic goals. Our approach places collaboration at the center of every project. When this happens, ideas and best practices are shared, leading to tailored solutions that fit the unique needs of each institution, ensuring a more inclusive, cohesive, and effective admissions process.

Real Solutions, Real Impact

Through our unique Process Innovation methodologies, JMA has helped institutions transform their admissions processes, leading to exceptional student experiences, increased staff efficiency, and better strategic enrollment plan outcomes. Drop us an email at if you’re interested in learning more about JMA’s process improvement methodologies and how we can help you meet your enrollment goals and improve student services.