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Leaders: A Process Inventory Provides Org Insights Fast

Higher Ed – More Complex Than Ever Higher ed’s landscape is more complex than ever. Diverse student and faculty populations, decentralized organizational structures, new teaching modes, and constantly changing regulations have led to complex – and sometimes confusing – academic, research, and administrative environments. So how do you gather and use information effectively to manage […]

High-Impact Service Transformation Starts with a Process Inventory

Finding Opportunities to Improve in Higher Ed Higher ed’s landscape is more complex than ever. Diverse student and faculty populations, decentralized organizational structures, new teaching modes, and constantly changing regulations have led to complex – and sometimes confusing – academic, research, and administrative environments. So how do you gather and use information effectively to manage […]

Budget Challenges? Follow These 3 Steps to Streamline Processes

Tight Higher Ed Budget? Time to Process Streamline It may seem counterintuitive but – when budgets get tight – it’s time for targeted process streamlining. Here’s why. The initial reaction to financial challenges is to cut services, freeze hiring, and reduce operational expenditures. But now is the time to systematically review your processes and act […]

Not Everyone Should Go “Back to Work”

The last 17 months have been unlike anything most of us have experienced in our lifetimes. The world was turned upside down as people and organizations first tried to understand the pandemic – then scrambled to adapt. While COVID-19 has been devastating, a silver lining is that it has forced hard conversations and led to […]

Make Agendas Simple Using JMA’s Template

Creating an agenda can be challenging… determining topics to include, their order, the length of each, and activities. And rearranging topics on-the-fly during a meeting is messy… changing time allocated, switching the order, and ensuring times add up. JM Associates facilitates all kinds of meetings, including our Process Improvement teams. We previously shared tips for creating […]